Skip to content


Regional Tourism Accommodation Support Program

Support to cover the cost of refunds caused by the current restrictions

About the initiative

At 11:59pm on Wednesday 8 July 2020, residents in metropolitan Melbourne and Mitchell Shire returned to Stage 3 Stay at Home restrictions to help slow the spread of coronavirus (COVID-19) in Victoria.

The restrictions will mean that residents in these areas, as well as some interstate visitors prevented from travelling to Victoria, will have to cancel bookings with accommodation providers in regional Victoria.

Accommodation businesses in regional Victoria impacted by these cancellations will be able to apply for direct financial support through the Regional Tourism Accommodation Support Program.

Applications are open from 13 July 2020 until the end of the current Stay at Home restrictions or when funds are exhausted.

Accommodation business are strongly encouraged to download and read the Regional Tourism Accommodation Support Program Guidelines, as well as read the FAQs for this initiative before submitting an application.

Regional Tourism Accommodation Support Program Guidelines (PDF 192.42 KB)PDF icon

Regional Tourism Accommodation Support Program Guidelines (DOCX 1508.58 KB)DOCX icon

Note: On the application you are required to provide details of eligible cancelled bookings. You may enter up to eight on the application form. Use this Cancelled Bookings Template (XLSX 20.76 KB)XLSX icon to attach any additional eligible cancellations to your application separately.

What support is available?

Accommodation providers across regional Victoria with an Australian Business Number (ABN) will be able to make a claim for a payment of up to $225 per night up to a maximum of $1125 per bookable accommodation offering for the period of the Stage 3 ‘Stay at Home’ restriction period, provided they have refunded in full the booking to a person/s who can no longer travel as a result of restrictions in metropolitan Melbourne and Mitchell Shire, or from state border restrictions.

What type of business can apply?

The program is available to accommodation providers in the eleven Victorian Regional Tourism Regions (48 regional and rural councils plus a number of interface councils in the Yarra Valley and Mornington Peninsula; Victoria’s six ski resorts; Gabo, French, Lady Julia Percy Islands).
The accommodation provider must be registered with an ABN prior to 30 June 2020 to make a claim.

How to apply

Applications must be made via the Apply now button on thie page.

Applications are open from 13 July 2020 until the end of the current lockdown or when funds are exhausted.

For further questions, please refer to the Regional Tourism Accommodation Support Program FAQs.

Close quick view window