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Coronavirus (COVID-19) business support

Information on restrictions and support to help your workplace plan and respond to coronavirus

Latest updates

New restrictions announced for metropolitan Melbourne and regional Victoria

The Victorian Government has announced updated restrictions for Melbourne and regional Victoria. For the latest information on restrictions to slow the spread of coronavirus (COVID-19), visit the Department of Health and Human Services.

COVIDSafe Plan

Develop your COVIDSafe Plan and find Stage 4 sector guidance for your business on our Creating a COVIDSafe business page.

Permitted Worker Scheme

From 11:59pm Wednesday 5 August in metropolitan Melbourne, employers that require their staff to attend a worksite must issue a worker permit to their employees. For guidelines and the permit template, please see our Permitted worker scheme web page.

Coronavirus (COVID-19) business information

More information and support

For the latest advice, information and resources, see the DHHS coronavirus page.

  • If you suspect you, your staff or a regular customer may have coronavirus (COVID-19) call the DHHS dedicated hotline on 1800 675 398.
  • National coronavirus (COVID-19) Health Information Line - 1800 020 080 (this number operates 24/7 - if you require translating or interpreting services, call 131 450)
  • If you need information on the operation of your business or access to assistance relating to coronavirus (COVID-19) you can call the Business Victoria coronavirus hotline on 13 22 15 or Contact Us.
  • WorkSafe Victoria has information and advice to help you minimise the exposure of coronavirus (COVID-19) in your workplace and help manage working from home arrangements.
  • Chartered Accountants Australia provides information on business and tax impacts.
  • The Victorian Chamber of Commerce and Industry provides resources for businesses and it offering free annual membership up to $700 value so all Victorian businesses can access its services.
  • The Australian Banking Association recommends contacting your bank to access any assistance on offer due to the financial impact of coronavirus on your business. This could include deferred loan payments, waiving fees and restructuring loans. If you’re not sure who to contact, the ABA’s website has a list of hardship contact details.
  • The ATO can provide tailored support to businesses feeling the effects of coronavirus (COVID-19). If you’re feeling overwhelmed, or getting behind with your tax and super obligations, contact the ATO (on 1800 806 218) or speak to your tax professional.
  • The Fair Work Ombudsman provides information on coronavirus and Australian workplace laws or you can call on 13 13 94.
  • Advice for exporters can be found on the AusTrade website.
  • City of Melbourne is offering grants to businesses within the municipality to invest in online and e-commerce activites, training and developent and capital works to adapt to changing conditions.
  • The Australian Small Business and Family Enterprise Ombudman's My Business Health website has advice and a Business Toolbox to help you run a healthy business with a healthy mind.