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Beauty and Personal Care Facility Guidelines for coronavirus (COVID-19)

Guidelines and resources to assist beauty and personal care businesses to reopen

Business Support Package

The new $534 million Business Support Package will provide more support to help businesses and workers through to the other side of the coronavirus (COVID-19) pandemic.

Learn more

Latest restrictions for metropolitan Melbourne and Mitchell Shire

Based on the advice of the Chief Health Officer, Stage 3 "Stay at Home" restrictions will be reinstated across metropolitan Melbourne and Mitchell Shire from 11:59pm on Wednesday 8 July.

Please read the Premier of Victoria’s statement for more information.

For more information, please visit the Department of Health and Human Services website.

Businesses outside restricted postcodes

Beauty and personal care businesses outside of metropolitan Melbourne and Mitchell shire and not subject to Stage 3 Stay at Home restrictions may continue to operate under the Beauty and Personal Care Facility Guidelines for coronavirus (COVID-19) released by the Victorian Government to support businesses to safely resume operations from 1 June.

These guidelines assist businesses to prepare to safely resume operations in accordance with the easing of restrictions and build confidence in the community that their health and safety is being protected.

Beauty and personal care businesses need to:

  • create a plan for their business that takes into account these guidelines as well as guidance from WorkSafe Victoria, and the Public Health and Wellbeing Regulations 2009 which set out the requirements for premises registered under the Act;
  • deep clean the premises before reopening and establish ongoing processes and schedules for cleaning that maintains good hygiene at the business;
  • set up operations to ensure physical distancing requirements of one person per four square metres are met and ensure clients remain 1.5 metres apart;
  • display hygiene, physical distancing and wayfinding signage to emphasise to staff and clients the expectation on all of us to stay safe;
  • communicate with, and provide information for, staff on safety and hygiene practices to ensure they understand and can fulfil their duties and responsibilities;
  • have a response plan in place ready for the possibility of a confirmed case of coronavirus (COVID-19) of staff or client at the business;
  • maintain a contact register of all visitors to the premises (first name, telephone number, date and time of visit) including clients, suppliers, maintenance workers to support contact tracing and store it securely on-site for at least 28 days after the visit.

Download Guidelines (PDF)

Download Guidelines (accessible Word version)

Read the Reopening of beauty and personal care facilities FAQ

Download and print beauty and personal care checklists and fact sheets to support a safe reopening

Download and print beauty and personal care checklists and fact sheets to support a safe reopening

Download and print signage to display at your venue

Facemasks in the workplace

This fact sheet provides information about the use of face masks to help you keep your employees and customers safe. It should be read together with advice from the Chief Health Officer and the Department of Health and Human Services issued on 10 July 2020.

Download the Facemasks in the workplace factsheet

Resources to support your business’s safe reopening

This page offers a range of resources beauty and personal care businesses can download and display.

Factsheets

COVID-19 Business Fact Sheet - Beauty & Personal Care (PDF 53.65 KB)PDF icon

Before you are open - checklist for business owners/managers

This checklist will help you identify how to prepare your beauty and personal care facility to reopen safely.

Before you reopen - Checklist for Business Owners and Managers (PDF 169.3 KB)PDF icon

Before you reopen - Checklist for Business Owners and Managers (DOCX 130.56 KB)DOCX icon

Once you are open - checklist for business owners/managers

This checklist will help you identify how to operate your beauty and personal care facility safely and keep your staff and patrons safe.

Once you are open - Checklist for Business Owners and Managers (PDF 94.21 KB)PDF icon

Once you are open - Checklist for Business Owners and Managers (DOCX 126.67 KB)DOCX icon

Once you are open - checklist for staff

Once you are open - Checklist for staff (PDF 118.66 KB)PDF icon

Once you are open - Checklist for staff (DOCX 127.23 KB)DOCX icon

Record sheet - Visitor and client contact log

This sheet can be used to record visitor contact details to support contact tracing.

Maintaining a register of visitors to your venue is a requirement of reopening. The register can be paper based or electronic but needs to include the information fields on this sheet.

Record sheet - Visitor and Client Contact Log - Beauty and personal care (PDF 103.87 KB)PDF icon

Fact sheet - Keeping client and visitor contacts safely (PDF 31.43 KB)PDF icon

Staff coronavirus (COVID-19) Health Questionnaire

Staff are encouraged to complete this questionnaire before each shift.

Staff Coronavirus (COVID-19) Health Questionnaire (PDF 117.67 KB)PDF icon

Staff Coronavirus (COVID-19) Health Questionnaire (DOCX 131.71 KB)DOCX icon

Signage and posters

Checklists and factsheets to support a safe reopening - languages other than English

Factsheet – Reopening beauty and personal care facilities – Arabic صفحة معلومات ـ إعادة فتح مرافق وصالونات التجميل والعناية الشخصية ـ العربية (DOCX 135.14 KB)DOCX icon

Factsheet – Reopening beauty and personal care facilities – Arabic صفحة معلومات ـ إعادة فتح مرافق وصالونات التجميل والعناية الشخصية ـ العربية (PDF 326.85 KB)PDF icon

Before you reopen – Checklist for business owners/managers – Arabic قبل أن تفتح ـ قائمة تفقُّدية لأصحاب ومُدراء المحلات والمصالح التجارية ـ العربية (DOCX 139.91 KB)DOCX icon

Before you reopen – Checklist for business owners/managers – Arabic قبل أن تفتح ـ قائمة تفقُّدية لأصحاب ومُدراء المحلات والمصالح التجارية ـ العربية (PDF 312.94 KB)PDF icon

Once you are open – Checklist for business owners/managers – Arabic بعدما تفتح ـ قائمة تفقُّدية لأصحاب ومُدراء المحلات والمصالح التجارية ـ العربية (DOCX 133.9 KB)DOCX icon

Once you are open – Checklist for business owners/managers – Arabic بعدما تفتح ـ قائمة تفقُّدية لأصحاب ومُدراء المحلات والمصالح التجارية ـ العربية (PDF 265.66 KB)PDF icon

Once you are open – Checklist for Personal Care and Beauty Salon Staff – Arabic بعدما تفتح ـ قائمة تفقُّدية للعاملين في مرافق العناية الشخصية وصالونات التجميل ـ العربية (DOCX 135.84 KB)DOCX icon

Once you are open – Checklist for Personal Care and Beauty Salon Staff – Arabic بعدما تفتح ـ قائمة تفقُّدية للعاملين في مرافق العناية الشخصية وصالونات التجميل ـ العربية (PDF 265.89 KB)PDF icon

Staff Coronavirus (COVID-19) Health Questionnaire - Arabic قائمة أسئلة الصحة للعاملين بخصوص (19ـCOVID) coronavirus ـ العربية (DOCX 132.15 KB)DOCX icon

Staff Coronavirus (COVID-19) Health Questionnaire - Arabic قائمة أسئلة الصحة للعاملين بخصوص (19ـCOVID) coronavirus ـ العربية (PDF 250.23 KB)PDF icon

Door sign - Our maximum number of patrons is - Arabic ملصق الباب ـ العدد الأقصى للرواد هو ـ العربية (JPG 355.96 KB)JPG icon

Sign - Lets all keep 1.5m apart - Arabic شاخصة ـ فلنحافظ جميعًا على مسافة ١،٥ مترًا فاصلة ـ العربية (JPG 376.92 KB)JPG icon

Sign - Help us practice physical distancing - Arabic شاخصة ـ ساعِدْنا على ممارسة التباعُد البدني ـ العربية (JPG 401.68 KB)JPG icon

Sign - Protect yourself and others - Arabic شاخصة ـ عليك وقاية نفسك والآخرين ـ العربية (JPG 457.17 KB)JPG icon

Sign - Please stand here - Arabic شاخصة ـ الرجاء الوقوف هنا ـ العربية (JPG 317.01 KB)JPG icon

Door sign - Our maximum number of patrons is - Arabic ملصق الباب ـ العدد الأقصى للرواد هو ـ العربية (PDF 42.61 KB)PDF icon

Factsheet – Reopening beauty and personal care facilities – Simplified Chinese 信息说明书 - 重启美容与个人护理店铺 – 简体中文 (DOCX 137.73 KB)DOCX icon

Factsheet – Reopening beauty and personal care facilities – Simplified Chinese 信息说明书 - 重启美容与个人护理店铺 – 简体中文 (PDF 185.53 KB)PDF icon

Before you reopen – Checklist for business owners/managers – Simplified Chinese 商户重启之前 - 商户业主/管理人员核查清单 – 简体中文 (DOCX 139.71 KB)DOCX icon

Before you reopen – Checklist for business owners/managers – Simplified Chinese 商户重启之前 - 商户业主/管理人员核查清单 – 简体中文 (PDF 221.4 KB)PDF icon

Once you are open – Checklist for business owners/managers – Simplified Chinese 商户一旦启动 - 商户业主/管理人员核查清单 – 简体中文 (DOCX 135.53 KB)DOCX icon

Once you are open – Checklist for business owners/managers – Simplified Chinese 商户一旦启动 - 商户业主/管理人员核查清单 – 简体中文 (PDF 173.02 KB)PDF icon

Once you are open – Checklist for Personal Care and Beauty Salon Staff – Simplified Chinese 商户一旦启动 - 美容与个人护理店铺员工核查清单 - 简体中文 (DOCX 136.72 KB)DOCX icon

Once you are open – Checklist for Personal Care and Beauty Salon Staff – Simplified Chinese 商户一旦启动 - 美容与个人护理店铺员工核查清单 - 简体中文 (PDF 194.92 KB)PDF icon

Door sign - Our maximum number of patrons is - Simplified Chinese 门面标牌 – 我们的顾客人数上限为 – 简体中文 (JPG 385.49 KB)JPG icon

Sign - Lets all keep 1.5m apart - Simplified Chinese 指示牌 - 所有人都请保持1.5米间距 - 简体中文 (JPG 388.96 KB)JPG icon

Sign - Help us practice physical distancing - Simplified Chinese 指示牌 - 一同遵守人际距离规定 - 简体中文 (JPG 416.03 KB)JPG icon

Sign - Protect yourself and others - Simplified Chinese 指示牌 - 保护您自己和其他人 - 简体中文 (JPG 464.38 KB)JPG icon

Sign - Please stand here - Simplified Chinese 指示牌 - 请站这里 - 简体中文 (JPG 329.95 KB)JPG icon

Door sign - Our maximum number of patrons is - Simplified Chinese 门面标牌 – 我们的顾客人数上限为 – 简体中文 (PDF 28.9 KB)PDF icon

Factsheet – Reopening beauty and personal care facilities – KOREAN 공지 사항 – 미용 및 개인 관리 시설 영업 재개 – 한국어 (DOCX 142.69 KB)DOCX icon

Factsheet – Reopening beauty and personal care facilities – KOREAN 공지 사항 – 미용 및 개인 관리 시설 영업 재개 – 한국어 (PDF 248.56 KB)PDF icon

Before you reopen – Checklist for business owners/managers – KOREAN 영업을 재개 하기 전에 – 사업체 소유주/매니저를 위한 점검표 – 한국어 (DOCX 145.84 KB)DOCX icon

Before you reopen – Checklist for business owners/managers – KOREAN 영업을 재개 하기 전에 – 사업체 소유주/매니저를 위한 점검표 – 한국어 (PDF 305.84 KB)PDF icon

Once you are open – Checklist for business owners/managers – KOREAN 영업을 시작하게 되면 – 사업체 소유주/매니저를 위한 점검표 – 한국어 (DOCX 138 KB)DOCX icon

Once you are open – Checklist for business owners/managers – KOREAN 영업을 시작하게 되면 – 사업체 소유주/매니저를 위한 점검표 – 한국어 (PDF 232.5 KB)PDF icon

Once you are open – Checklist for Personal Care and Beauty Salon Staff – KOREAN 영업을 시작하게 되면 – 위생사 및 뷰티살롱 직원을 위한 점검표 – 한국어 (DOCX 138.53 KB)DOCX icon

Once you are open – Checklist for Personal Care and Beauty Salon Staff – KOREAN 영업을 시작하게 되면 – 위생사 및 뷰티살롱 직원을 위한 점검표 – 한국어 (PDF 249.51 KB)PDF icon

Door sign - Our maximum number of patrons is - Korean 입구 표지판 – 수용 가능한 최대 고객 인원 - 한국어 (JPG 355.33 KB)JPG icon

Sign - Lets all keep 1.5m apart - Korean 표지판 - 모두 1.5미터 떨어져 있으세요 – 한국어 (JPG 376.65 KB)JPG icon

Sign - Help us practice physical distancing - Korean 표지판 - 신체적 거리 두기가 잘 지켜지도록 도와 주세요 – 한국어 (JPG 435.19 KB)JPG icon

Sign - Protect yourself and others - Korean 표지판 - 자신과 타인을 보호하세요 – 한국어 (JPG 478.62 KB)JPG icon

Sign - Please stand here - Korean 표지판 - 여기에 서 계세요 – 한국어 (JPG 335.81 KB)JPG icon

Door sign - Our maximum number of patrons is - Korean 입구 표지판 – 수용 가능한 최대 고객 인원 - 한국어 (PDF 25.38 KB)PDF icon

Factsheet – Reopening beauty and personal care facilities – Vietnamese Bản Thông Tin – Mở cửa lại các cơ sở thẩm mỹ và chăm sóc cá nhân – Việt ngữ (DOCX 137.44 KB)DOCX icon

Factsheet – Reopening beauty and personal care facilities – Vietnamese Bản Thông Tin – Mở cửa lại các cơ sở thẩm mỹ và chăm sóc cá nhân – Việt ngữ (PDF 200.39 KB)PDF icon

Before you reopen – Checklist for business owners/managers – Vietnamese Trước khi mở cửa lại – Danh mục kiểm soát dành cho giới chủ nhân/quản lý – Việt ngữ (DOCX 139.5 KB)DOCX icon

Before you reopen – Checklist for business owners/managers – Vietnamese Trước khi mở cửa lại – Danh mục kiểm soát dành cho giới chủ nhân/quản lý – Việt ngữ (PDF 207.9 KB)PDF icon

Once you are open – Checklist for business owners/managers – Vietnamese Khi đã mở cửa – Danh mục kiểm tra dành cho giới chủ nhân và quản lý – Việt ngữ (DOCX 134.54 KB)DOCX icon

Once you are open – Checklist for business owners/managers – Vietnamese Khi đã mở cửa – Danh mục kiểm tra dành cho giới chủ nhân và quản lý – Việt ngữ (PDF 176.34 KB)PDF icon

Once you are open – Checklist for Personal Care and Beauty Salon Staff – Vietnamese Khi đã mở cửa – Danh mục kiểm tra dành cho nhân viên các cơ sở thẩm mỹ và chăm sóc cá nhân – Việt ngữ (DOCX 135.87 KB)DOCX icon

Once you are open – Checklist for Personal Care and Beauty Salon Staff – Vietnamese Khi đã mở cửa – Danh mục kiểm tra dành cho nhân viên các cơ sở thẩm mỹ và chăm sóc cá nhân – Việt ngữ (PDF 202.28 KB)PDF icon

Door sign - Our maximum number of patrons is - Vietnamese Bảng hiệu trên cửa – Số khách tối đa của chúng tôi là – Việt ngữ (JPG 402.47 KB)JPG icon

Sign - Lets all keep 1.5m apart - Vietnamese Bảng hiệu – Mọi người hãy cách nhau 1 m 5 - Việt ngữ (JPG 384.98 KB)JPG icon

Sign - Help us practice physical distancing – Vietnamese Bảng hiệu – Hãy giúp chúng tôi thi hành việc giữ khoảng cách - Việt ngữ (JPG 482.27 KB)JPG icon

Sign - Protect yourself and others – Vietnamese Bảng hiệu – Hãy tự bảo vệ mình và người khác - Việt ngữ (JPG 526.75 KB)JPG icon

Sign - Please stand here - Vietnamese Bảng hiệu – Xin đứng tại đây - Việt ngữ (JPG 351.39 KB)JPG icon

Door sign - Our maximum number of patrons is - Vietnamese Bảng hiệu trên cửa – Số khách tối đa của chúng tôi là – Việt ngữ (PDF 71.16 KB)PDF icon