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I am experiencing rental/household bill distress

You might be eligible for...

Residential tenancies relief scheme

New laws are being introduced into Parliament that will help protect you as a tenant in a residential property from eviction and allow for the rent to be reduced if you’re suffering financial hardship due to coronavirus (COVID-19).

Visit the Consumer Affairs Victoria website for more information

Coronavirus (COVID-19) rent relief grant

The Victorian Government has established an $80 million rental assistance fund to provide rent relief payments of up to $2000 to Victorians experiencing rental hardship due to the coronavirus (COVID-19) pandemic.

The grant is specifically for tenants and is paid directly to the tenant’s agent, lessor or landlord to contribute to the tenant’s rental payments, under their new rental agreement.

Visit the Housing Vic website for more information

Energy payment support

The Australian Energy Regulator (AER) has set out ten new expectations of energy business to help residential and small business customers impacted by coronavirus (COVID-19) until at least 31 July 2020.

If you are experiencing hardship you should contact your energy supplier about a payment plan or hardship arrangements.

Visit the AER website for more information

Banking Personal Relief Package

If you’re experiencing financial difficulty Australia’s banks are now offering customers the option to defer home loan repayments for up to six months.

Banks can also help you with your credit card and personal loans. Depending on your individual circumstances, help may include waiving fees, restructuring loans or other things to help get you through the pandemic.

Visit the Australian Banking Association website for more information

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