On this page
Stay physically and mentally well in the workplace
Offices and non-public indoor work settings
What should you tell your staff?
Organisations and employers who are responsible for a workplace should take actions to reduce the risk of transmission of coronavirus.
These actions should include:
- if your staff can work from home, they must work from home
- follow directions on the use of face coverings in the workplace
- encourage flexible working arrangements including working from home and off-peak travel. If your staff can work from home, they must work from home
- ensure you have adequate hygiene and sanitation supplies such as bleach, alcohol sanitisers and hand soap
- provide and encouraging the use of hand sanitisers for use on entering buildings
- ensure high standards of routine environmental cleaning
- clean and disinfect high touch surfaces regularly, including desks and keyboards
- open windows, enhance airflow, adjust air conditioning
- promote preventive actions amongst your staff - lead by example
- avoid large indoor meetings and lunchrooms and use outdoor venues
- plan for increased levels of staff absences
- plan for what to do if staff arrive sick at work.
What do I do if a staff member or customer exhibits signs of coronavirus (COVID-19)?
If your staff can't work from home and must attend the workplace:
- be prepared for staff calling in sick
- if staff exhibit any cold or flu-like symptoms, they must stay home, no matter how mild those symptoms might be
- if a staff member becomes sick, have a plan in place for where you can take them until they can be medically examined
- if you are concerned that one of your patrons has contracted coronavirus (COVID-19), be courteous and please advise them of your concern
- encourage them to get tested, self-isolate, stay at home (self-quarantine) and contact the Coronavirus Hotline on 1800 675 398.
What if I have a staff member who is directed to self-isolate but isn't entitled to paid leave?
People who are directed to self-isolate by the Chief Health Officer – either because they are waiting for test results, have coronavirus (COVID-19) or are a close contact of someone with coronavirus – and who will not have any income as a result, may be eligible to receive one-off $450 test isolation and $1,500 Worker Support payments from the Victorian Government under the Coronavirus (COVID-19) Test Isolation and Worker Support Payments program.
Workers who can't work from home - including casual workers, some self-employed workers and permanent employees who have no sick leave - and who aren’t covered by JobKeeper and whose employer has no special leave in place, may be eligible for the one-off payment.
Please discuss eligibility with your public health officer.
The Fair Work Act does not have specific rules where employees are delayed overseas or in quarantine, so employees and employers need to come to their own arrangement. This may include:
- taking sick leave if the employee is sick
- taking annual leave
- taking any other leave available to them (such as long service leave or any other leave available under an award, enterprise agreement or contract of employment)
- arranging any other paid or unpaid leave by agreement between the employee and the employer.
You can contact the Fair Work Ombudsman on 13 13 94 for further information.
If you have staff who must attend the workplace, encourage the use of the Australian Government's COVIDSafe app which speeds up contacting people exposed to coronavirus (COVID-19) as a measure to protect your staff and customers.
Free infection control training
Free, short, accredited training is available to help staff identify and manage the ongoing risk of coronavirus (COVID-19) infections in the workplace. Free infection control training will help businesses prepare to safely reopen and ensure their customers and workforce are protected.