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Health Care and Social Assistance sector guidance

Sector guidance for the Health Care and Social Assistance sector within metropolitan Melbourne and regional Victoria.

See below for up to date operational guidance and frequently asked questions for this sector.

For frequently asked questions that applies to all businesses go to our

Frequently asked questions -  metropolitan Melbourne

Updated on: 31 August 2020

Read below for commonly asked questions by businesses within the Health Care and Social Assistance sector. The following frequently asked questions apply to metropolitan Melbourne, which is currently at Step One of Victoria’s roadmap for reopening.

Yes. Aged care workers and disability support workers are permitted to work under Stage 4 restrictions. Additional safety precautions are in place.

Yes, these workers can operate to fulfil a care plan endorsed by NDIS (National Disability Insurance Scheme), TAC (Transport Accident Commission), Workcover or DVA (Department of Veterans Affairs), or to provide services that prevent a significant change/deterioration in functional independence necessitating escalation of care (e.g. a requirement for specialist input/review, an increase in care needs and/or alternate accommodation, avoiding a hospital admission or emergency department presentation).

Coronavirus (COVID-19) business support and the Industry Coordination Centre

The Business Victoria website and hotline provide information on restrictions and support to help your workplace plan and respond to coronavirus (COVID-19).

Call Business Victoria on 13 22 15.