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Coronavirus (COVID-19) business restrictions

Updates on business restrictions and support to help your workplace plan and respond to coronavirus (COVID-19)

Metropolitan Melbourne and regional Victoria roadmaps

Step 1 of business and industry restrictions remain in place in metropolitan Melbourne until 28 September. Step 2 is anticipated on 28 September subject to trigger points and public health advice.

Regional Victorian businesses move to Step 2 from 14 September with a possible move to Step 3 in the coming days subject to trigger points and public health advice.

Get the latest roadmap information on the website.

Border closures

New South Wales

From 12.01am Wednesday, 8 July, people travelling from Victoria into NSW require either a permit or a special exemption to travel into NSW.

Provisions are in place for people in Victoria who need to move between Victoria and NSW, including residents of border regions and towns.

Information on permits, freight operations and other critical services, and provisions for residents of border regions, are available on the Service NSW website, or you can call their information line on 13 77 88.

No permit or approval is required to enter Victoria from another state. However you will need to adhere to the restrictions and directions that are in place to slow the spread of coronavirus (COVID-19) in Victoria.

For the most up to date information about the current restrictions in Victoria, visit the Department of Health and Human Services website.


Restrictions are currently in place for Victorian's travelling to Queensland.  For more information, visit the Queensland coronavirus (COVID-19) website.

South Australia

There are restrictions on the movement of people from Victoria into SA.

For information about SA border restrictions go to the SA Government COVID-19 website, or call their dedicated coronavirus (COVID-19) information line on 1800 253 787.


Tasmanian borders will be closed to travellers coming from Victoria as of 11.59pm on Thursday 9 July. If visitors come to Tasmania from Victoria, they will be turned back.

For more information on Tasmanian border restrictions, visit the Tasmanian Government Coronavirus disease (COVID-19) website.

Offices and non-public indoor work settings

If you and your staff can work from home, you must work from home.

Organisations and employers who are responsible for a workplace should take these actions now to reduce the risk of transmission of coronavirus (COVID-19). Full details can be found at the DHHS Preventing infection workplace coronavirus (COVID-19) page.

Victoria's coronavirus (COVID-19) restrictions are enforceable with on-the-spot fines of $1,652 for individuals and $9,913 for businesses.

If you have any questions about your business’s ability to open under current restrictions you can contact our coronavirus hotline by calling 13 22 15 or using our Contact Us form.

This web page will be updated as new information becomes available. Please check back regularly to stay up-to-date with the latest advice for your business and subscribe to the Business Victoria Update.

For the latest advice and resources on coronavirus (COVID-19), see the Victorian Government DHHS coronavirus page.

What should I tell my staff?

What do I do if a staff member or customer exhibits signs of coronavirus (COVID-19)?

If your staff can't work from home and must attend the workplace:

  • Be prepared for staff calling in sick
  • If staff exhibit any cold or flu-like symptoms, they must stay home, no matter how mild those symptoms might be.
  • If a staff member becomes sick, have a plan in place for where you can take them until they can be medically examined.
  • If you are concerned that one of your patrons has contracted coronavirus (COVID-19), be courteous and please advise them of your concern.
  • Encourage them to get tested, self-isolate, stay at home (self-quarantine) and contact the Coronavirus Hotline on 1800 675 398.

What if I have a staff member who is directed to self-isolate but isn't entitled to paid leave?

People who are directed to self-isolate by the Chief Health Officer – either because they have coronavirus (COVID-19) or are a close contact of someone with coronavirus – and who will not have any income as a result, may be eligible to receive a one-off $1,500 payment from the Victorian Government.

Workers who can't work from home - including casual workers, some self-employed workers and permanent employees who have no sick leave - and who aren’t covered by JobKeeper and whose employer has no special leave in place, may be eligible for the one-off payment.

Please discuss eligibility with your public health officer.

COVIDSafe app

If you have staff who must attend the workplace, encourage the use of the Australian Government's COVIDSafe app which speeds up contacting people exposed to coronavirus (COVID-19) as a measure to protect your staff and customers.

Employee entitlements

The Fair Work Act does not have specific rules where employees are delayed overseas or in quarantine, so employees and employers need to come to their own arrangement. This may include:

  • taking sick leave if the employee is sick
  • taking annual leave
  • taking any other leave available to them (such as long service leave or any other leave available under an award, enterprise agreement or contract of employment)
  • arranging any other paid or unpaid leave by agreement between the employee and the employer.

You can contact the Fair Work Ombudsmanon 13 13 94 for further information.

Travel and commuting

Commuting and accommodating seasonal/contract workers in the agricultural sector

The Victorian Government recognises the importance of the agricultural sector and is committed to providing support during the coronavirus (COVID-19) pandemic.

Agriculture Victoria provides information for agricultural businesses employing seasonal workers to help slow the spread of coronavirus (COVID-19). This includes information on commuting to, from and around work and accomodating workers.

Visit the Agriculture Victoria website for more information.

Travel advice

From 11.59pm on Wednesday 8 July 2020, Stage 3 Stay at Home restrictions are in place for metropolitan Melbourne and Mitchell Shire. You must stay at home unless you cannot work from home. Current restrictions can be found on the DHHS website.

Border restrictions are currently in place for the New South Wales, South Australian, Tasmanian and Queensland borders.

For current restrictions for the rest of Victoria, please refer to the DHHS website.

More information on the ban on overseas travel is available at the Smarttraveller website. You can also contact the Commonwealth Government’s National Coronavirus Helpline on 1800 020 080.

Developing business continuity and recovery plans

Best practice for businesses is to have a continuity plan. Our site has information to help your business evaluate risk and prepare a risk management plan.

Once the initial damage assessment has been done on your business, you need to think about what you'll do long term and how you might respond and recover.

Small Business Victoria provides low cost mentoring services to help you work through or develop a recovery plan. You can book an appointment with a mentor here.

CPA Australia has developed some high-level tips to help businesses respond to coronavirus (COVID-19), including staying up-to-date with information, considering the potential impacts on your business, putting a contingency plan in place and seeking professional advice if required.

You can find a detailed summary of potential actions and more resources for business on the CPA Australia website. These include Disaster Recovery Toolkits and tax information for businesses affected by coronavirus (COVID-19).

Can your business run events?

Events may not currently be held in Victoria.

Further details on restrictions are available at the DHHS website.

For information on physical distancing and other transmission reduction measures, please read the DHHS Staying safe (COVID-19) webpage.