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Contact the team at Business Victoria

Coronavirus (COVID-19) business information

Due to the volume of emails to the Business Victoria hotline, long wait times may be experienced in response to emails.

Before you call, or submit a query via this form, please check if the answer can be found on the website.

Our Coronavirus business support section contains:

  • coronavirus (COVID-19) business restrictions
  • business financial support
  • health and safety
  • commercial tenancy relief scheme
  • regional Victoria Stage 3 restrictions business FAQs

Our Creating a COVIDSafe Business section contains:

  • COVIDSafe and High Risk COVID Safe Plan templates and guidance
  • Sector guidance for Permitted Workplaces including FAQs

Business Victoria is part of the Department of Jobs, Precincts and Regions.

For help with your business or to ask a question about the website contact Business Victoria (Local call) on 13 22 15 or use the contact form below.

Victorian Government Business Offices

Get help and support to access government services for business.

Postal Address

GPO Box 4509, Melbourne, 3001

Street Address

121 Exhibition Street, Melbourne 3000. Victoria

Users who are deaf or have a hearing or speech impairment

Service Users who are deaf or have a hearing or speech impairment can call 1800 numbers through the National Relay Service:

  • TTY users phone 1800 555 677 then ask for 1800 136 034
  • Speak and Listen (speech-to-speech relay) users phone 1800 555 727 then ask for 1800 136 034
  • Internet relay users, National Relay Service website and then ask for 1800 136 034 Translating and Interpreting Service.

Users who don't speak English

The Translating and Interpreting Service (TIS) is for people who do not speak English and for English speakers needing to communicate with them. TIS is Australia's only national service, and is available to any person or organisation in Australia requiring interpreting services. TIS is available 24 hours a day, 7 days a week and is accessible from anywhere in Australia for the cost of a local call.