The Department of State Development, Business and Innovation (DSDBI), through Business Victoria (BV) collects your personal information when you interact with us online. Below you can find a summary of our on-line privacy practices. A detailed version of the Privacy Statement is also available.
We collect some information automatically when you visit the Business Victoria website. This de-identified information such as the number, date and timing of visits to the website and the pages of the website visited frequently. This information is collected for statistical purposes only. You may also choose to provide us with personal information if, for example, you subscribe to our newsletter, send us questions through e-mail, register for an event or participate in our on-line activities. We may sometimes also use automatically collected information about you in conjunction with other data we have about you, including personally identifiable information you have voluntarily provided us.
Personal information that is collected by DSDBI/BV will be used by, and disclosed to, Departmental employees or contractors whose duties require them to use it in order to assist DSDBI/BV fulfill transactions with you or to otherwise assist DSDBI/BV provide goods and/or services to you. Such contractors may be located inside or outside Victoria. By supplying DSDBI/BV with the requested personal information, you are deemed to have consented to DSDBI/BV disclosing and/or transferring your personal information to these contractors.
Personal information collected by to DSDBI may be passed on to other agencies as required to provide you the services you have requested.
Access to and correction of personal information
You may request access to any personal information that the Department may have collected about you. Also, you may request correction of your personal information if you can establish that it is not accurate, complete or up-to-date. For access and correction, contact:
121 Exhibition Street
Melbourne, VIC, 3000, AUS
Business Victoria (Local call): 13 22 15
Business Victoria will pass on the information to the Manager, Freedom of Information & Privacy, as required.
Interacting with the BV website and social media/eUpdate channels
If you choose to engage with our website and social media/eUpdate channels such as Twitter, Facebook, YouTube and the Small Business Victoria eUpdate, you should be aware that:
- The information you provide is collected in order to understand the type of information and activity you may choose to participate in when engaging with BV's social networks, eUpdates or other online services. The information provides us with valuable insight that allows us to offer you the most appropriate tools and resources for your business.
- Your profile contact details may be used by BV to: contact you for feedback; to offer you new tools and resources to assist in developing your business; or in order to engage you in conversation. All contact will be made via the channels you choose to participate in.
- Your individual privacy settings for profiles and accounts on social media networks are your responsibility. BV strongly recommends that you regularly check and configure the privacy settings for your profiles and accounts to make sure that you know what information you are making available, and to which audience.
Data Quality and Security
While BV takes reasonable precautions to protect the information it holds from unauthorised use, the nature of the information systems is such that the security of information cannot be guaranteed. BV relies on commercially available technologies for the security of its information systems - this applies not only to BV but to the use of online information security systems in general.
BV relies on the information that users provide and it is the users' responsibility to ensure that information they submit is accurate. Users are prohibited from posing as someone else. BV will deactivate accounts and delete information in these circumstances.
Website Usage Measurement
This website uses Google Analytics through cookies, and other technologies, to understand how you are using the website.
The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google as well as in secure overseas data centers where it will help us understand and better meet our audience’s needs.