Skip to content


Guest ready: Expectations of the modern-day guest

Summary

What special touches add to an overnight guest's experience? As an accommodation operator, how do you improve your room offering and stay relevant in today's market without spending a fortune? Kylie Schurmann, Marketing Manager of the award-winning Royal Mail Hotel in Dunkeld, shares tips and tricks to be perfect host and boost your accommodation sales. Using the Royal Mail Hotel as a case study, learn how to collaborate with other operators to develop attractive packages and gain a better understanding on what elements you need to combine to create the perfect stay for your guest. Breakfast provided.

Details

Session Times

Location

Monahan Centre - Queenscliff Sporting Club
Hesse Street
Queenscliff 3225

Parking information
Ample free parking available at the Ocean View car park, Hesse Street. Access to the venue is via the Queenscliff Tourist Park.

Make a Booking

Book Now
$25 ()
$ ()
$ ()
Monahan Centre - Queenscliff Sporting Club
Hesse Street
Queenscliff 3225
Bookings Open
Contact Information

5258 1377
nerilee.jones@queenscliffe.vic.gov.au
Nerilee Jones

Your Recently Viewed Events